Isaac Regalado

I get AI out of the lab and into people's work.

Saco la IA del laboratorio y la llevo al trabajo de las personas.

I lead product strategy and operations at Google, taking AI features from their first internal build to general availability. Here is how I got here, plotted.

Now, Oct 2026: running alphas for agentic features, moving my tee-time watcher onto AWS, and modeling wind turbine failures from SCADA sensor data.

Fig. 1 · x: time · y: scope of what I own
Caption

Seven chapters, one direction. Time runs left to right. Tap a stop to see each chapter.Time runs left to right. The vertical axis shows how much I owned in each chapter, or switch to AI depth to see how close the work moved to the models. Each cloud of points is the work in that chapter, and it grows as the work did. Pick a stop and its chapter appears just above.

§1

The path

Most recent first.

  1. 07

    AI productsnow

    Google Workspace · Product Strategy & Ops

    I take AI features from first internal use to general availability, side by side with early customers and the teams building for them. I write evals, prototype agents, and make sure every tester hears what happened to their feedback.

  2. 06

    Analytics

    Georgia Tech · M.S. Analytics · alongside Google

    I earned a master's in analytics at Georgia Tech while working full time at Google. I wanted the math under the systems I was shipping: statistics, optimization, simulation and machine learning.

  3. 05

    Machine learning

    Google Play · Senior Program Manager

    I ran programs for ML data quality across a global team. A model reflects the people and processes behind its data, so that is where I put my attention.

  4. 04

    Data

    Google Play · Solutions Consultant

    I joined Google working on what machine learning is made of: how data gets collected, labeled and checked before a model ever sees it.

  5. 03

    Customers

    Yardi Systems · Technical Account Manager

    I sat between complex software and the businesses running on it. Most problems turned out to be translation problems, and I got good at translating.

  6. 02

    Operations

    Organic Krush · Program Manager

    Where I learned that operations is a craft. A growing, multi-location business only works when a hundred small things happen on time, every day.

  7. 01

    Foundations

    Farmingdale State College · B.S.

    Where it started. Along the way I added a product management certificate from Stanford and a Lean Six Sigma Green Belt from Purdue, because I like knowing why a process works before I change it.

§2

How I work

A few things I keep coming back to. HoverTap one to watch it come out of the noise.

  1. Close the loop.

    If you asked someone for feedback, tell them what happened to it.

  2. Ship when the people using it say it's ready.

    The calendar is a guess. Usage is evidence.

  3. Automate the busywork. Keep the judgment.

    The best AI tools give people back time to think.

  4. Explain it in two sentences.

    If I can't, the decision isn't done yet.

§3

Field notes

Short notes from taking AI features out of the lab and into real teams.

Note 01 · Early access

Tell testers what happened to their feedback

Early access programs usually fail quietly. Testers who never hear back stop testing honestly, and the next cohort is harder to fill.

So before anything I run reaches general availability, every tester gets a note: what we changed because of them, what we didn't, and why. It takes an afternoon. It turns a pilot into a relationship.

Note 02 · Evals

Write the rubric for the most skeptical person in the room

Agents fail differently than chat. The final answer can look right while the steps behind it are wrong.

When I run an alpha for an agentic feature, I write the eval rubric with the customer's toughest reviewer in mind. Did it take the action they would have taken? Would they let it run unsupervised? What would they need to see to say yes? A rubric built that way can turn a nervous customer into a committed one.

Note 03 · Operations

Build the front door before the program

Most early access programs start as a spreadsheet and a favor. When I built one from scratch, I started with intake: one front door tied to the product roadmap, so every request maps to something a team is actually shipping.

Then I let AI draft the outreach to product managers. People spend their time deciding which customers fit. The model writes the emails.

§4

The workbench

I build small tools for myself with Claude Code, Codex and whatever else fits the job. A few I use all the time.

  • Tee-time watcher

    running

    Good public tee times vanish in seconds, so latency matters. It deploys to an AWS instance in the same region as the booking system, or falls back to a Mac at home, with both nodes on a private Tailscale network. The moment a time opens, it moves.

    Claude CodeCodexAWSTailscale
  • Watch market scanner

    in progress

    A price-comparison project that tracks watch listings in Japan and the US side by side. Built with a friend who loves watches as much as I do.

    AgentsPrice data
  • 3D model of my house

    shipped

    An interactive 3D model I use to plan projects room by room. A friend saw it and now wants to build his own.

    3DBrowser
  • Home lab

    running

    A small home lab that keeps my own tools running and connected, with ads blocked across every device.

    Self-hostedNetworking
§5

Off the clock

Watches are the other obsession: Japanese and Swiss, mechanical and quartz, the history and the engineering. I think in English and Spanish, often in the same sentence, and play golf whenever the tee-time watcher comes through.

This one keeps New York time. Pick a movement and watch the seconds hand change how it moves.

New York
§6

Contact

Building something people need to trust? I'd like to hear about it.